Please fill our the refund form below.
Please refer to Article 16 for our refund policy. : http://tutoringgo.com/home/help/
*The refund process may take up to 14 business days.
For now, you can use credit card, debit card, and account transfer.
Also, automatic monthly purchase can be done with both credit card and debit card.
Yes, only if they are Visa, Master and JCB.
But they are only available for the global version of Tutoring (Users living abroad and who have set their default language as English)
Please contact our CS. We will be happy to assist you.
Here is our point usage policy:
1. For first time purchase: 10% of purchase amount, up to 20000 points may be used.
2. For re-purchase: 15% of purchase amount, up to 22500 points may be used.
Please contact our Customer Service center for further help.
With the recurring billing feature, you can make monthly payments automatically for year package.
Only iOS supports this feature.
Usage of coupon and points with one purchase is not allowed.
Only usage of coupon OR points may be applied for the purchasing of lessons.