Please fill our the refund form below.
Please refer to Article 16 for our refund policy. : http://tutoringgo.com/home/help/
*The refund process may take up to 14 business days.
Please contact our Customer Service center for further help.
For now, you can use credit card, debit card, and account transfer.
Also, automatic monthly purchase can be done with both credit card and debit card.
Yes, only if they are Visa, Master and JCB.
But they are only available for the global version of Tutoring (Users living abroad and who have set their default language as English)
We offer our service at 50% of normal phone English.
Please visit here to see the price comparison.
Please contact our CS. We will be happy to assist you.
Here is our point usage policy:
1. For first time purchase: 10% of purchase amount, up to 15000 points may be used.
2. For re-purchase: 15% of purchase amount, up to 100000 points may be used.
About the Refund Process
(1) Request Refund -> (2) Check refund amount -> (3) Refund Complete
With the recurring billing feature, you can make monthly payments automatically for year package.
Only iOS supports this feature.
Usage of coupon and points with one purchase is not allowed.
Only usage of coupon OR points may be applied for the purchasing of lessons.