TUTORING

FAQ Proofreading

• #Proofreading Can I experience the correction ticket service for free?

  When you sign up as a new member, you will receive 1 correction ticket for free. For the existing user, please contact our 1:1 customer services if you want to try the correction service.

  *Correction Service is only available in South Korea. (We are currently discussing the implementation for overseas users. We will notify you once the function is added.)

• #Proofreading Are there any restrictions on the subject when using the correction ticket service?

  Yes! Although there are no restrictions on the subject, articles that contain personal information or require professional knowledge would be difficult for amendment.

  *Correction Service is only available in South Korea. (We are currently discussing the implementation for overseas users. We will notify you once the function is added.)

• #Proofreading Can I buy the correction tickets?

  Yes, the correction ticket will be provided when you purchase the lesson plan. We are planning to sell it at Point Mall in the future.

  *Correction Service is only available in South Korea. (We are currently discussing the implementation for overseas users. We will notify you once the function is added.)

• #Proofreading I am curious how to use the correction ticket service.

  [Get the correction ticket]

  - Correction ticket is provided when purchasing the lesson plan.

  [How to use the correction ticket?]

  1. Please go to the correction page. [My Tutoring > Proofreading]
  2. Please leave the text you would like to correct in English.
  3. When the tutor completes the correction, a notification message will be sent to [Tudal Notification & Notice].
  4. Click the [Check corrected text] button to review the details.

  [Maximum word limit of the correction service]

  - 500 characters in English are limited for each correction ticket.
  - Maximum two correction tickets can be used for 1,000 characters at the same time.
  (Academic writing is not applicable.)

  * Correction Service is only available in South Korea. (We are currently discussing the implementation for overseas users. We will notify you once the function is added.)

• #Proofreading Can I use the correction ticket after the expiry date of my lesson plan?

  The correction ticket has the same expiry date as the lesson plan.

  Please note that the expiry date of the correction ticket will not be changed even the lesson plan is extended.

  And the correction ticket cannot be used once it expires.

  *Correction Service is only available in South Korea. (We are currently discussing the implementation for overseas users. We will notify you once the function is added.)

• #Proofreading What is the maximum word limit of the correction service?

  You can write 500 characters in English with each correction ticket.

  And you can use two correction tickets to write with a maximum of 1,000 characters at the same time.

  (The correction service is only available in South Korea now)

• #Proofreading There is no reply to my correction request.

  The feedback of your request is usually made within 24 hours. And it might be delayed 1~2 days in the weekend, please wait patiently and check again later.

  *Correction Service is only available in South Korea. (We are currently discussing the implementation for overseas users. We will notify you once the function is added.)

• #Proofreading I would like to delete the correction record.

  If you want to delete the previous correction record, please contact our 1:1 customer services in TUTORING app.

  *Correction Service is only available in South Korea. (We are currently discussing the implementation for overseas users. We will notify you once the function is added.)